September 26, 2017

The Pygmailan Effect and Leadership

The Pygmalion Effect was the basis for the Broadway Musical and later movie My Fair Lady. The the story was based on the Geek mythology about […]
December 2, 2016

Seventeen Inches – Accountability in Action

In  Nashville , Tennessee , during the first week of January, 1996, more than 4,000 baseball coaches descended upon the Opryland Hotel for the 52nd annual […]
September 26, 2016

User Experience – Landing the First Punch

At a recent ODU football game, on a beautiful, cloudless and warm fall day, the UFC Gym in Virginia Beach had a tent set up right […]
September 6, 2016

Tone of Voice Impacts User Experience

How we communicate with people who come to our websites, visit us on social media, and read our print ads is far more important than what we […]